Refund Policy

Last updated: October 2026

When you get a refund

• Your order is cancelled before shipping.
• You receive a damaged, defective or wrong product and your return request is approved.
• The product is returned in a valid return and passes the quality check.
• A prepaid order fails or is paid twice.

How refunds are paid

• M1 Wallet – instant credit after the return is approved (fastest option).
• Original payment method – UPI, card or net banking refunds reach your account in 5–7 working days after approval.
• Cash on Delivery orders – refunded to your wallet, or to your bank account/UPI if you provide the details.

Not eligible

Used, washed or altered products, items without original tags/packaging, and products marked "non-returnable" on the product page.

Refund questions? Write to support@m1kart.in with your order number.